Return Policy Duration: Our return policy lasts for 14 days, starting from the day the package is delivered. It must be received within 14 days of delivery. You must contact use for a return label

Late Returns: Returns shipped back after the 14-day policy will be rejected. In such cases, the buyer will be responsible for covering the return label and the shipping cost back to the original dispatch address.

Defective or Wrong Items: If you encounter any defective or wrong shipped items, please contact us. We will provide a return label for you to ship the defective/ wrong item back to us.

Pre-owned Items: Please be aware that we do not accept returns for items listed as Pre-Owned on our platform. Each item's description clearly indicates its pre-owned status. We encourage customers to review product details thoroughly before making a purchase.

Preloved items: Preloved items are not eligible for returns or refunds. The EU 14- day consumer rights rule applies only to new, non-preowned products. Therefore, items that have been previously sold, are preloved, or are offered as defective are exempt from this policy.

Customer Dissatisfaction Returns: Returns due to customer dissatisfaction should be shipped back at the customer's expense and with an active tracking number. Please use reliable carriers such as UPS, DHL, or FedEx. We do not accept returns shipped via local Postal Services due to long delivery times, and any such packages will be rejected.

Customs Charges: For returns with customs charges, the buyer will be responsible for covering those costs. If a customer's return includes customs charges, these must be paid first before we can proceed with the refund of the returned item/s. To expedite the refund process, we recommend selecting the option of the sender paying for all customs duties.

Return Conditions: All returns must be in perfect original condition, including any original attachments such as tags, boxes, or dustbags, along with the original packaging. We reserve the right to refuse returns if the products have been worn, washed, or have any traces of use.

Declined Returns: In the event of declined returns, the order will be shipped back to the buyer, and any additional shipping charges will be borne by them.

Conditional Return Policy: Please note that all returns are subject to a quality inspection upon return arrival. If we decline the return due to damages or other reasons and do not receive your instructions on how to proceed within 30 days we reserve the right to deny issuing a refund for that return.

Refunds for Canceled Orders: If an order is placed, paid for, and then canceled before shipment, a full refund will be provided without deducting transaction fees.

Refund Process: Approved refunds will be made by bank transfer or via PayPal within 5 business days after receiving and approving the returns.

Reporting missing packages: In the rare cases of the buyer not receiving a package, claims must submitted no later than 21 days from the shipment date.